To check your order status, simply log into your account and click "Order History." Don't have an account? Please check the email you input at checkout to find updates.

That sounds like a great problem to have. Give us a call, if the order hasn't printed, we should be able to combine it. 503-663-2887

You can find more on our shipping policy here: Shipping Policy

We have the ability to ship orders via USPS, UPS and more. You'll be able to select from these options at checkout.

We are very sorry to hear that, but don't worry we can help! Please email sales@cascadeinnovations.net. To expedite the process please be sure to include the order number, photos, and a description of what was missing or damaged.

You can return items that are in new, and in unused condition for a full refund up to 14 days after the delivery date. Please email sales@cascadeinnovations.net for information on your return. *Electrical or special order items are non-refundable.*

Depending on the circumstances, you can exchange most items up to 14 days after delivery. Please email sales@cascadeinnovations.net to start the process.

To read more on our return policy, click here: Return Policy

Plan on ordering our products in bulk for your customers? Sounds like becoming a dealer is meant for you! We offer discounts to registered businesses once they have been approved. Please note, not all businesses will be accepted for a dealer account.

Click this link to register: Dealer Application